Support
Surrey Cycling Club Limited
Registered in England and Wales. Company number 13984966.
The Old Engineering Works, 47 Queens Road, Weybridge, KT13 9UH
[email protected]
Platform built by FilioTech®
This training analytics platform is operated by Surrey Cycling Club Limited for Surrey Cycling Club members. Support is provided by the club operator, not by Strava.
Contact us
Email [email protected]. We aim to reply within a few working days.
What we can help with
- Signing in and connecting Strava to the Platform
- Syncing rides, missing data, or incorrect analytics
- Your profile, goals, and club account on the Platform
- Privacy requests, data wipe, and disconnecting Strava
- Reporting bugs or unrealistic figures on your dashboard
What Strava supports
Strava does not operate or support this application. For issues with your Strava account, password, billing, the Strava website, or the Strava mobile app, contact Strava support directly.
Before you email
- Include the email address linked to your Strava account
- Describe what you expected and what happened instead
- For sync issues, note when you last used Sync and refresh on the dashboard
Related policies
See our Privacy Policy and Terms of Service for how we handle your data and your agreement with the club.