What we can help with
- Signing in and connecting Strava to the Platform
- Syncing rides, missing data, or incorrect analytics
- Your profile, goals, and club account on the Platform
- Privacy requests, data wipe, and disconnecting Strava
- Reporting bugs or unrealistic figures on your dashboard
What Strava supports
Strava does not operate or support this application. For issues with your Strava account, password, billing, the Strava website, or the Strava mobile app, contact Strava support directly.
Before you email
- Include the email address linked to your Strava account
- Describe what you expected and what happened instead
- For sync issues, note when you last used Update Strava on the dashboard